This video demonstrates how Prospecta connects Meta channels, reads insights, receives messages, generates an AI draft, and sends a reply only after operator review.
The reviewer starts in the Prospecta panel with a restricted operator session.
The client authorizes the Meta assets used by the provider: Instagram Business, Facebook Page and WhatsApp Business.
The app requests only the permissions needed for the features shown in this review.
Prospecta reads metrics for connected professional accounts and displays them inside the dashboard.
When a customer sends an Instagram Direct message, Meta webhooks deliver the event to Prospecta.
The AI agent drafts a response based on the conversation, but it remains a preview until approved.
After approval, Prospecta sends the response through the official Meta messaging endpoint and records the result.
For WhatsApp, Prospecta uses the official WABA connection to send customer notifications and manage channel status.
The demo covered authorization, insights, inbound messages, AI draft review, approved sending and auditability.